Spring term refunding began Jan. 2 but is suspended temporarily during the two week add/drop period due to the high volume of enrollment changes.
Automatic refunding resumes on Monday, January 22. You may wait until then for your refund to process automatically, or, if you’re done making enrollment changes and want a manual refund sooner, follow these steps.
- Make sure your spring aid has disbursed. If it still appears as Anticipated Aid on the Account Activity tab, it hasn’t disbursed yet. Once you’ve completed your aid requirements and the aid has disbursed, a date will appear next to the transaction; you may then request your refund.
- Use the eRefunds tab in PittPAY to enroll in eRefunds. You must be logged in with your student username and password; your authorized users cannot do this for you.
- Email payments@pitt.edu from your campus email. Include your 7-digit student ID and let us know you enrolled in eRefunds and need a manual refund. You will receive an email from PittPAY when your refund is on its way to your bank.
Parent PLUS Loan refunds: When a Parent PLUS loan creates a credit balance, the refund is issued to the parent or student, according to the selection the parent made on the PLUS Loan application.
- When the parent gets the refund, the money is sent to the parent borrower’s eRefund bank account. If the parent is not enrolled in eRefunds, a check is mailed to the parent’s permanent address.
- If the parent elected for the refund to go to the student, it will be issued to the student’s eRefund account.