Students and Authorized Users are notified weekly by email, and more frequently leading up to each due date, when a balance is due on the student account.
Students & Authorized Users
| Students | Authorized Users | |
|---|---|---|
| Login to PittPAY | payments.pitt.edu > Student PittPAY Login |
payments.pitt.edu > Authorized User Login |
| Create Authorized User Accounts |
Actions > Manage Authorized Users. Your Authorized Users receive Balance Due Notifications, can process online payments, and sign up for payment plans on your behalf. |
Create a PittPAY Password When you receive the email from pittpay@pitt.edu that your student generated to grant your access, click the link to verify your email address, then create your PittPAY password. |
| Designate your eRefund bank account |
Select the eRefund tab. Students must set up their own eRefund profiles for direct deposit of credit balances on the student account. Your Authorized Users do NOT have access to create, view, or edit your eRefund profile. All credit balances are refunded to the student, except those created when a Parent PLUS Loan is applied to your account for more than you owe. However, the eRefund bank account the student designates for their own refunds can be the student’s bank account, or that of a parent, guardian, spouse, etc. |
Select the eRefund tab. You only need to enroll in eRefunds if you are a Parent PLUS Loan borrower and indicated on your loan application that refunds should be directed to you, not the student. In that case, if your PLUS Loan creates a credit balance, the excess will be refunded by direct deposit to the bank account you designate. Otherwise, the refund will go to your student. |
| Take Required Action on Loans | Every year: accept your loans in the PeopleSoft/Highpoint CX dashboard (mypitt.edu > enter "PeopleSoft Highpoint" in the search box). For a video tutorial visit Accepting, Declining, & Reducing Financial Aid.
First time borrowers at Pitt: complete both your Entrance Counseling and Master Promissory Note at StudentAid.gov. |
First time borrower at Pitt: Complete your Master Promissory Note at StudentAid.gov. Your loan will not disburse until you complete this requirement. |
Applies to Both Students and Authorized Users:
- View Payment Plan Offers on the Payment Plans tab. Enrollment begins in April, even before you have charges for the term. During the enrollment process, the Payment Plan Estimator will help you determine a budget for the early months. The sooner you enroll in an optional plan, the more installments you are eligible to receive.
- Learn About Payment Methods. Go to the Make Payment tab. Pay by eCheck for no added fee. Payments made with a debit or credit card are assessed a non-refundable convenience fee.
- View Self-Service Report Options
- Activity Report: Includes financial aid that has already disbursed to the account and excludes Anticipated Aid. On the Account Activity screen, select the “Generate activity report” from the drop down and enter the report criteria you need.
- Term Statement: Includes Anticipated Aid. On the Account Activity screen, first go to the tab for the specific academic term you want, then select “Print Term Statement” near the bottom.
Additional Items for International Students
- Processing International Payments. International Payment via Flywire is the only approved payment method for inbound payments to the student account from other countries. Payment should not exceed the amount of charges on the student account for the current term; any excess will be posted as a prepayment for future terms.
- Payments from a U.S. bank account. If you open a U.S. checking account, you can choose eCheck as your payment method for no additional fee. A non-refundable convenience fee is charged for each payment you choose to make by debit or credit card.
- Enroll in eRefunds with a U.S. checking or savings account if you want to receive student refunds by direct deposit.
- Sponsored Third Party Payments. Enroll in Sponsored Billing if you are being sponsored by an organization or governmental entity who will pay a portion or all of your tuition and fees.
- Update Your Mailing Address in the PeopleSoft/Highpoint CX dashboard. Log into my.pitt.edu > type “PeopleSoft Highpoint” in the search box > Go to the My Profile menu > select the Contact Info tab > add or edit the address type “Mailing.” Make sure all rows for Address 1, City, State, and Postal Code are complete, then save your changes.